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Showing posts from August, 2011

The Tale of the Office Manager and the Telemarketers

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Ana was amazed at how telemarketers never ceased to find a way to a breakthrough. As new strains of a virus, they somehow kept attacking her best put-up defenses. How did they manage to trick her? And what counterattack strategies might Ana's imagination concoct to protect her boss' privacy - and her peace of mind? Ana had tried almost any single evasive, at times drastic, response every time a telemarketer called: 1) She would patiently explain to the telemarketer that the owner was not interested in buying anything due to budget constraints - oh, that would infallibly lead to a debate in which the telemarketer tried to convince her of how vital that product was and how the business owner absolutely needed it to make more money and get more customers! Ana learned very quickly she could not allow herself to be caught in that trap. 2) She would tell the telemarketer that the owner was unavailable – and the telemarketer, of course, would keep calling again and a